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Clinical Research Coordinator (CRC III)
About Mission Research Institute
At Mission Research Institute, we are driven by a simple but powerful mission: improving lives through innovative clinical research and compassionate patient care. Located in Gilbert, Arizona, our team partners with patients, physicians, and industry leaders to advance new treatments for some of the most common and impactful health conditions, including diabetes, obesity, cardiovascular disease, fatty liver disease, and other chronic illnesses. Our site participates in Phase Ib through Phase IV clinical trials across multiple therapeutic areas, helping bring tomorrow’s medical breakthroughs to patients today.
We believe that great research starts with great people. Team members work alongside experienced investigators, clinical research professionals, and healthcare providers in a collaborative, patient-centered environment built on integrity, teamwork, innovation, and a shared commitment to excellence.
Position Summary
The Clinical Research Coordinator (CRC III) manages key global relationships and serves as the primary liaison among internal and external stakeholders, ensuring timely and professional communication regarding study progress and key events. This role involves overseeing multiple concurrent trials, mentoring junior team members, and ensuring adherence to ethical and regulatory standards throughout the research process. Key responsibilities include conducting informed consent procedures, supporting participant safety by reporting adverse events, coordinating study visits, and managing essential study documentation. The CRC III plays a pivotal role in problem-solving and process improvement to enhance study efficiency and compliance.
Key Responsibilities
- Develop strong working relationships and maintain effective communication with study team members
- Serve as a point of contact for the clinic as well as the sponsor for clinic-related activities
- Support and work across multiple concurrent trials
- Complete all protocol-related training by due dates
- Perform patient/research participant scheduling
- Collect patient/research participant history
- Collect and maintain source documentation
- Perform data entry and query resolution
- Support the collection and review of required essential study documents and reports
- Order supportive study supplies (e.g., contracts, IXRS, lab kits, nonclinical supply materials, imaging and laboratory handling manuals)
- Adhere to an IRB-approved protocol
- Conduct the informed consent process of research subjects, once trained
- Support the safety of research subjects and report adverse events
- Coordinate protocol-related research procedures, study visits, and follow-ups
- Assist with the screening, recruiting, and enrollment of research subjects
- Facilitate pre-study, site qualification, study initiation, monitoring visits, and study close-out activities; document PSV and SIV activities
- Collect, process, and ship laboratory specimens
- Follow ethical and professional codes of conduct and escalate noncompliance as needed
- Adhere to the study plan by ensuring all approvals are in place and vendors are qualified
- Comply with clinic and sponsor policies, SOPs, GCP guidelines, and document data according to ALCOA principles
- Perform other duties as required and/or assigned
Qualifications & Experience
Qualifications and Requirements
- Knowledge of clinical trial terminology and practices required
- Prior GCP training and ability to explain the importance of GCP guidelines
- Ability to identify and explain key protocol elements and perform study tasks
- Demonstrated understanding of basic participant safety requirements including safety reports, ICF elements, and role of the IRB
- Excellent verbal and written communication skills, including the ability to convey ideas, information, and suggestions clearly and effectively
- Excellent interpersonal and customer service skills
- Strong organizational skills with ability to manage multiple tasks within agreed-upon timeframes through effective prioritization in a fast-paced environment
- Self-motivated with ability to operate independently with minimal daily direction to accomplish objectives
- Strong analytical and problem-solving skills
- High attention to detail and accuracy
- Ability to maintain confidentiality in accordance with HIPAA guidelines and handle sensitive information
- Ability to travel for clinic activities and attend investigator meetings or vendor visits/audits as required
- Demonstrated proficiency with MS Office Suite (Outlook, Word, Excel, PowerPoint, SharePoint) and clinical trial master filing systems
Education & Experience
- Bachelor’s Degree (BS/BA) in life sciences or a healthcare field preferred
- Minimum 5 years of experience coordinating clinical trials, including the activities listed above
- At least 2 years of experience providing oversight of a project or clinical team within clinical research preferred
- CCRC certification is a plus
- Previous nursing experience in a clinical setting a plus
- Phlebotomy experience a plus
- Experience administering subcutaneous, intramuscular, and IV medications a plus
Physical Requirements
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.
- Regularly work at a desk using a computer for prolonged periods
- Perform repetitive motion with substantial movements of the wrists, hands, and/or fingers
- Regularly communicate via email, telephone, chat, and webcam (MS Teams, Zoom) so that others will understand and exchange accurate, timely information
- Frequently stand/walk, grasp objects, and perform light/fine manipulation of objects
- Occasionally move safely over uneven surfaces
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- 401(k) with matching
- Retirement plan
- Paid time off
